Privacy Policy — Oliveira Representações

1. Introduction

Oliveira Brasil Representação Comercial LTDA ("we", "our", or "us"), registered under CNPJ 48.282.789/0001-47, with its principal place of business at R. Plácido Marchon, 558, Praça da Bandeira, Araruama - RJ, 28979-540, is committed to protecting your privacy and personal data.

This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations. As a commercial representative, we handle data from both our represented principals and their prospective and existing buyers.

2. Data We Collect

Identification data: full name, CPF/CNPJ, Inscrição Estadual
Contact data: email address, phone number, physical address
Buyer data: company profiles, purchasing history, product preferences, order volumes, and credit references
Principal data: product catalogs, pricing tables, commercial terms, territory agreements, and commission structures
Sales data: orders placed, delivery status, payment terms negotiated, and post-sale follow-up records
Market intelligence data: competitive pricing, market trends, buyer feedback, and territory analytics
Representation contract data: Lei 4.886/65 representation agreements, territory definitions, and exclusivity terms
Payment data: commission records and billing information processed through secure payment systems
Fiscal data: information required for NFS-e and tax compliance
Navigation data: IP address, browser type, cookies, access logs

3. How We Use Your Data

Managing commercial representation activities and sales operations on behalf of principals
Prospecting and qualifying potential buyers for represented product lines
Processing and coordinating orders between buyers and principals
Compiling sales reports, territory analytics, and market intelligence for principals
Managing representation contracts and commission calculations
Processing payments and issuing invoices (NFS-e) for representation services
Complying with Lei 4.886/65 (Commercial Representation Law), consumer protection obligations, and CORE (Conselho Regional dos Representantes Comerciais) regulations

4. Legal Basis for Processing

Performance of a contract or preliminary procedures related to a contract
Compliance with legal or regulatory obligations
Consent provided by the data subject
Legitimate interests of the controller, provided fundamental rights are preserved

Principal pricing structures, commercial terms, and territory agreements are treated as strictly confidential under our representation contracts. This information is never disclosed to competing principals, unauthorized buyers, or third parties. Buyer credit references and purchasing patterns are shared only with the relevant represented principal for the purpose of order approval and credit assessment. Market intelligence and competitive data gathered during our representation activities are provided exclusively to the respective principal and never cross-shared between competing principals we may represent.

5. Data Sharing

Represented principals for order processing, credit assessment, and sales reporting
CORE (Conselho Regional dos Representantes Comerciais) for professional registration compliance
Logistics and delivery companies for order shipment coordination
Payment processors for secure transaction handling
Tax authorities as required by fiscal regulations
Government authorities when required by law

We do not sell, rent, or trade your personal data to third parties for marketing purposes. Buyer data is shared only with the relevant represented principal. Data from different principals is strictly segregated and never cross-referenced. All data sharing is conducted in compliance with the LGPD.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Representation contracts and related documentation are retained for the duration of the agreement plus the statutory period under Lei 4.886/65. Buyer order records are retained for the applicable consumer protection statutory period. Sales reports and market intelligence are retained for the contract period plus one year. Commission records are retained as required by tax and labor regulations. Transaction and fiscal data are retained as required by tax regulations.

7. Your Rights

Under the LGPD, you have the following rights:

Confirmation of the existence of data processing
Access to your personal data
Correction of incomplete, inaccurate, or outdated data
Anonymization, blocking, or deletion of unnecessary or excessive data
Portability of data to another service provider
Deletion of data processed with your consent
Information about entities with which your data has been shared
Information about the possibility of denying consent and its consequences
Revocation of consent

To exercise any of these rights, please contact us using the information in Section 10.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Principal pricing and commercial terms receive enhanced access restrictions. Data from different represented principals is logically segregated. Despite our efforts, no method of electronic transmission or storage is completely secure.

10. Contact Information

Oliveira Representações
Oliveira Brasil Representação Comercial LTDA
CNPJ: 48.282.789/0001-47
R. Plácido Marchon, 558, Praça da Bandeira
Araruama - RJ, 28979-540
Brazil

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.